Daddy Clanger (imc) wrote,
Daddy Clanger
imc

Mailed contribution

Since j4 shared with us a letter from her boss, I thought I would offer a letter that we received from the Chairman of Royal Mail this morning.
Dear Customer, [They have such a flair for the personal touch!]

I would like to apologise personally to you for the delay in getting your post due to the recent unofficial action in your area.

Now our postmen and women are back at work, we are working together to ensure that your postal service is maintained in the future.

We are sorry that our customer compensation scheme does not apply when services are disrupted due to industrial action. However we have decided to make a gesture of goodwill on behalf of all our customers.

Working with Postwatch, the consumer body for postal services, we plan to make a £1 million donation towards London's bid to host the 2012 Olympic Games.

Again, on behalf of everyone at Royal Mail we are very sorry for any inconvenience caused to you and your family during the recent dispute.

Yours sincerely,

Allan Leighton
Chairman


Now isn't that generous of them!
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