February 6th, 2004

mathmo

Tickets

smallclanger's birth certificate arrived back from the Passport Service this morning - no actual passport, though. I suppose they must send the documents back as soon as everything's verified and it takes another day or two to actually print the passport. Mine arrived yesterday together with the return of my old passport, despite the latter having been sent by second class post and the former by first class.

Good news: plane tickets arrived this morning - we're going to DC!

Bad news: what I had booked was three seats including one for smallclanger (at adult price, mind) but what arrived were two scheduled seats and an `open' ticket which presumably doesn't convey a seat reservation (and it still cost almost 50 pounds - most of which is `tax').

more wibbling about the intricacies of the booking systemCollapse )

Update: A person from the Continental reservations desk has offered to upgrade him to a seat (on payment of the difference, naturally). No explanation of why he didn't get a seat in the first place, but because the reservation has to be placed with Virgin I have to wait till Monday and then ring back in order to see whether the (new) reservation was successful. This is where I'm suspecting the process will break down. . . but at least then they might be able to explain it to me on the phone.